Customer Support Desk

Contact us

Pick the channel that suits you best — phone for urgent, WhatsApp for quick chats, email for detailed questions.

Helpline hours

When we're available

  • Monday – Saturday9:00 AM – 8:00 PM
  • SundayClosed

Outside helpline hours, WhatsApp and email still reach us — we get back as soon as the team is online.

Grievance redressal

Raise a ticket

For delays, representative behaviour, pending tasks, or payment issues, open "Raise a Ticket" inside the FliponeX app. Our support team picks it up and tracks it through to resolution.

Booking issue

Share your booking ID and a short description so we can trace the status in our system.

Representative concern

Mention the name and approximate time of visit so we can pull the right log.

Payment question

Include the transaction ID from your bank SMS or app receipt.

Corporate office

Drop by, or send a courier

FliponeX Digital
S. No. 11/1, Quepem,
South Goa, Goa – 403705
India
Open in Google Maps →

Still need help?

Send us an email with your name, registered mobile, and a brief description — we'll pick it up as soon as we're online.

Email support@fliponex.com